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Mário Silva Pereira

Mário's mission as Chief Strategy Officer is to lead innovation and develop our strategy for new and existing market and solutions trends. Mário has a strong background in the industry, and over 20 years’ experience in the Software industry, with Altitude Software, and with a special focus on Consultancy, CRM and Contact Center; successfully delivering demanding and complex international Consultancy/CRM/Contact Center/Cloud/Business Process Optimization and Transformation projects worldwide.

Recent Posts

High Stakes Game - Keeping Your Data Safe in A Post GDPR World

03/05/18 18:35 Mário Silva Pereira

Data protection has always been important. Now it’s becoming urgent. The enforcement of the European General Data Protection Regulation (GDPR) from May, coupled with the continued growth in data breaches is driving the adoption of better data protection technology. Data is the lifeblood of companies: personal data, financial data, intellectual property, all are critical for your organization.

What we brought to our customers in 2017 (and a sneak peek of what’s to come!)

10/04/18 17:48 Mário Silva Pereira

Hey, it seems that it was just yesterday that we were ladling out “Happy New Year” and today Q1 is already over! Time flies, huh? So, we thought: great time to look back at 2017 and further ahead into 2018 and share with you some of the great achievements that we brought to our customers, partners, and the industry last year.

What are customer service leaders doing with chatbots?

27/09/17 11:10 Mário Silva Pereira

The arrival of bots in customer service creates real opportunities for brands, but you should know how to use them intelligently. 

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